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Participating Frequently
April 23, 2020
Question

Exporting Lightroom Files

  • April 23, 2020
  • 2 replies
  • 703 views

Hi 

I really hope someone can help me. 

I have edited a wedding and have 5 starred the images to export. But when I do, it says some original files are missing, export smart previews instead? 

There is no little ! in the corner of the photos so I know they are there but lightroom can't see the originals to export. I can't work out what I am doing wrong and why the files cannot be exported? 

 

Thanks

 

Nicola

This topic has been closed for replies.

2 replies

ManiacJoe
Inspiring
April 23, 2020

Using Mac Finder, check the drive and folder for READ and WRITE access.

If catalina, Using the Mac OS tool "security and privacy" turn on all the options for Lightroom.

 

Nicola22Author
Participating Frequently
April 24, 2020

Hi ManiacJoe

 

Many thanks for replying. 

I have read and write permissions for my drive that the original files are stored. 

I've gone into security and privacy and all options for lightroom are on. 

I can still only see the smart previews for the 506 images I want to export from lightroom. It tells me which folder the original is in when I ask it. It's still on the same drive. So I still can't see why I can't export the original? 

Help! 

dj_paige
Legend
April 24, 2020

"I have read and write permissions for my drive that the original files are stored."


This is not sufficient. You need read and write permissions for the folder that contains your files, and read and write permissions for the actual files. Setting permissions for the drive is not sufficient.


Regarding your screen capture, you have select photo IMG_0078, yes it appears in the Mac Finder in the proper folder, how much space does Mac Finder say this photo takes up?

 

And a wild guess ... Lightroom shows over 1700 photos in one folder. While I think that should be fine, what happens if you split that up so the photos are in (let's say) 5 folders instead of one. In fact, show us a screen capture where we can see the entire Folder Panel, with top level folders expanded.

dj_paige
Legend
April 23, 2020

The original images are not available to Lightroom. Only the smart previews are available.

 

You should make sure that the disk the originals are stored on is powered on and connected to the computer, and that the computer can access files on the disk through your operating system.

Nicola22Author
Participating Frequently
April 23, 2020

Thanks for you reply

 

The hard drive with the originals are are there and haven't moved, so I can't understand why lightroom can't see them 

dj_paige
Legend
April 23, 2020

Can your operating system access the files properly?

 

Please show us a screen capture of what you see in the Lightroom Library Module, so we can see the file name and folder according to Lightroom. Please show us another screen capture of the Windows Explorer or Mac Finder showing the folder that the files are stored in.