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Known Participant
May 22, 2019
Question

Exports corrupted files - Lightroom Classic

  • May 22, 2019
  • 1 reply
  • 2100 views

Lightroom 8.3 release (updated on 22.05.2019)

Steps taken:

Press the Export' button on Lightroom' and export web resolution images > Upload to Adobe My Portfolio > Image uploads, but then goes missing after about a minute, leaving a blank space.  See attached screenshots.

Reported the issue to Adobe My Portfolio & below is the reply I've received. Isn't this a major issue that should be fixed urgently???

"Thanks for getting in touch and reporting this issue!

It looks like your images may be broken. Can you please try uploading your images to Photoshop > click 'File' at the top > Export > Save for Web. Please remember to save at is a jpeg and then upload it to Portfolio again. "

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1 reply

99jon
Legend
May 22, 2019

Try removing the file size limit and instead reduce the quality to 60. That may result in better compression.

aude.auAuthor
Known Participant
May 22, 2019

Thanks for your reply Jon! Yes certainly, I'll give it ago.

The issue occurs with, only some images/intermittent.

Also I've exported/uploaded hundreds of files using the same export specs before without a problem. This appears to be a new issue.

99jon
Legend
May 22, 2019

There have been some problems in Classic 8.3 with a writable error although when using an older export preset to network storage or a preset including FTP upload. I don’t think your issue is connected but you could try exporting initially to the desktop or use the option “choose folder later”