Extra Empty Directories

Hi,

- I've the problem Photoshop does not open after upgrade 23.4.2 but the 'process' photoshop.exe run heavily ... 

- Adobe support try to fix it with many uninstall/install .. without success.

Finaly, PS run in another userWindowsAccount ... AdobeSupport conclude 'it's a Microsoft problem' ... 😞

so, ... 

- With Procmon.exe I see a 'Access Denied' in '%appdata%\com.adobe.dunamis' ... I check the directory and found 1.2MILLION of empty directory ... 

- I understand Photoshop try to create 'dunamis' resources but fail then retry to another directory ... no end...

- I reboot to kill memory about Photoshop activity.

then with powershell I rename to .bad 

rename-item -path $($env:appdata)\com.adobe.dunamis -newname $($env:appdata)\com.adobe.dunamis.bad

- I create a new com.adobe.dunamis  

new-item -Path $($env:appdata) -Name com.adobe.dunamis -ItemType Directory

I set the security to 'Full Control' for all users and I add myself with 'Full control' (right click + properties + security + modify )

then ... Photoshop start and run perfectly :-), I suggest it's same for LR

I use powershell to remove com.adobe.dunamis.bad ... explorer.exe can't do it, too many items. 

remove-item -path $($env:appdata)\com.adobe.dunamis.bad -Force -Recurse

I hope this help anyone.  

manu

Yeah, I checked out that thread. I can only say that after I had cleaned out the old dunamis directory, I opened LR, imported a few images from a card, and watched a Windows Explorer window as millions of new directories were created.

Are you sure Lightroom is doing this? I have never heard of this bug in relation to Lightroom, but it seems a known issue with some other Adobe apps: 

https://community.adobe.com/t5/illustrator-discussions/what-is-com-adobe-dunamis/m-p/12376858