Failed Tethering - LrC v15.1 - Canon R6 mkiii - TetherProUSB-C Gen2 cable
I am SO ANNOYED at why This happens EVERY YEAR. I have spent well over $100 on various USB-C Cables, some work for a bit some don't. The ones that worked well for a while were designed for the Oculus Headset, so they were high speed. Most Generic USB-C v3.1 / v3.2 cables will detect the camera on your computer, but then NOT WORK with Lightroom classic.
My Setup #1 - MacBook M1 Pro (16gb / 1tb), Running Tahoe v26.0.1
LrC v15.1 Camera RAW v18.1
Cable #1 USB v3.1 designed for Oculus Headset
- This worked Briefly with my Canon R6 mkii (mark 2), then fails at random under LrC
- Sketch... LrC Loaded Tether, but stated "No Camera Detected" Won't See my Canon R6 mkiii (mark 3) under LrC
In Both Cases The OS sees the Camera.
Cable #2 Tether Tools TetherPro USB-C Gen 2 Cable for USB-C v3.2
- BOTH Cameras Seen by the OS, but Fail to Load in Lightroom Classic under Tethering
- Sketch again, LrC Loaded Tether, but stated "No Camera Detected" Won't See my Canon R6 mkiii (mark 3) under LrC
- Multiple ports were tried and the same thing happened
What is REALLY ANNOYING is I have been through this with EVERY R6 series Camera I have owned from the Original to the Mark 3. Adobe will FIX things for a while, then the next release of LrC comes out and it breaks again. WHO DOES YOUR QUALITY CONTROL TESTING???
My Setup #2 iMac 27" 3.8GHz 8-Core i9 (64gb/multiple Drives)
LrC v15.1 Camera RAW v18.1
Cable #1 Tether Tools TetherPro USB-C Gen 2 Cable for USB-C v3.2
- Sketch... LrC Loaded Tether, but stated "No Camera Detected" Won't See my Canon R6 mkiii (mark 3) under LrC
- NIETHER Canon R6 mkii or mkiii are detected by the OS or LrC
This does not invalidate the cable, as it is new and IS SEEN by the Newer M1 Pro MacBook and it would be USED by the the Laptop vs the Desktop. The MacBook is far better for traveling to studios than the Desktop.
PROCEDURE
1) Freshely booted computer
2) USB-C cable plugged into Computer & Camera
3) Lightroom Classic Launched
4) Camera turned on (often detected by MacBook in the OS)
5) Tether started in LrC
OTHER TESTS - DONE
- MacBook M1 Pro
- Evoto v6.1.0-500 (update, again) But It detected the camera with the TetherTool Pro v3.2 cable and worked FLAWLESSLY
- Capture One v16.7.2.32 (downloaded a trail, NEVER having USED IT before) But It detected the camera with the TetherTool Pro v3.2 cable and worked FLAWLESSLY
MY STATEMENT TO ADOBE TEAM
1) Adobe needs to TEST & Recommend Cables that will work
2) Various Cameras NEED to be tested, especially the most modern Mirrorless
3) A BETTER Communications set up to send Error or Non WORKING Data from WITHIN Lightroom Classic Back to Adobe that would convey all of our system settings, what is being seen by LrC and an disclosure box to further describe the issues being had.
HERE IS THE ICING and STAB that is really making Adobe Loose Marketshare. When we MUST Use Other Tools / Software to get their work accomplished (Evoto & Capture One) to get our work accomplished this is frustrating, in both time consumed as well as extra money spent on another product (solution).
What is really and truly annoying, is installing Evoto or Capture One on my laptop was EASY and I have NEVER Used Tethering before on Evoto, but do have a plan. I have NEVER USED Capture One before and it installed EASY and It connected to my R6 mkiii INSTANTLY and I had my first image in the computer in under 7 minutes from Download, Install and Configure.
Adobe, you need to TRY HARDER with your Product deveolpment, Quality Testing and have a Better feedback connection to help resolve these issues faster. Posting in the community and waiting MONTHS for a reply is NOT QUALITY CUSTOMER SERVICE.
