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Participant
October 15, 2026
Question

Fehler: Beim Arbeiten mit der Datei ist ein Fehler aufgetreten

Rechner mit Windows 11

LrC Version 15.6

    3 replies

    eckeseuroAuthor
    Participant
    October 16, 2026

    ​ @Sameer K

    Hallo,

    ich habe einen neuen

    Katalog angelgt,

    Bilder im jpg und heic-Format wurden importiert.

    Videos konnten nicht importiert werden (mov-Format)

    VG Eckehard

     

     

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    Sameer K
    Community Manager
    Community Manager
    October 16, 2026

    Thanks for sharing the update. You’re seeing the bugs that is being tracked here for videos: 

    Please upvote and wait for updates on the primary thread. 

    Thanks!
    Sameer K

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    Sameer K
    Community Manager
    Community Manager
    October 15, 2026

    Hey, @eckeseuro. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

    Does this happen when working on a specific set of images, or images stored in a specific location?

    Where are the catalog and the raw images stored? Please try to deduce the conditions or numbered steps that can help us recreate this. 

     

    For now, do the following steps:

    1 - Create a new catalog by holding the ALT/Opt key at the launch of Lightroom Classic, or go to File > New Catalog. 

    2 - Import a few sets of images and check if Sync works. 

     

    Let me know how it goes. Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)

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