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Amy_Mason7137
Participant
June 12, 2026
Question

fetching initial previews is not working

  • June 12, 2026
  • 1 reply
  • 1 view

As soon as I import, “fetching previews” is stuck. No previews show.  I have tried updating, restarting the computer and the application, and going to the catalog settings- face detection was not checked/address lookup not checked / culling not checked.  

 

    1 reply

    JohanElzenga
    Community Expert
    Community Expert
    June 12, 2026

    Your previews cache may be corrupted. Open your catalog folder and remove ‘catalogname previews.lrdata’ from that folder. Then start Lightroom Classic again. Initially you won’t see any previews, but then Lightroom will start rebuilding them one by one. Now try if importing images creates previews as expected.

    -- Johan W. Elzenga