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Participating Frequently
November 22, 2018
Question

File Management: LR, Windows 10, local and ext HD, missing files are not

  • November 22, 2018
  • 5 replies
  • 1625 views

Hi All,

I've been looking, reading, learning about this for sometime but now I've found a new problem, that I can't solve (nor find a sol'n for)....so please help if you can...

Background; moderately skilled LR user for 8 yrs (amateur photographer)

LR Classic 6.14 version

Windows 10 user

Workflow:

Import RAW files from SD card (internal reader) /CF (external reader) on computer into separate folders on my C: (internal HD) each occasion

Edit raw files in LR and backup regularly

Export select photos in JPEG to a subfolder w/in the main folder for the occasion for use on social media/email etc

approx quarterly, I move all the image files off the C: and onto a "new" 1 T HD

about every 6 months, I do an interval backup to an external 3T HD....

I have an 'older" 3T HD that I filled and that remains as another backup...

about every 6 mos I perform an interval back up to a home based NAS (6 T)

Every year I do an interval backup to GLACIER AWS (that's still a new process for me, but the idea is to have an offsite disaster recovery backup)

SO: I learned early on about moving files w/ windows and then "missing file" error in LR.

I see the experts recommend moving files within LR but I also see other's who recommend using the Windows utilities, particularly in case of a CRASH during the move within LR resulting in lost files...

For me, the LR file move features are not easy quick or user friendly, so I prefer using Windows...

I do accept that I have the additional step of "find missing files" once I move them off the C: to the EXT HD...

Once i learned the "trick" I've been fine.

I read that other's rec adding the files from the onset to the ext HD, but that slows me way down when adding the files but more importantly when I edit them...

Probably related to my older HP Spectre laptop (though it was pretty fast)

SO, for the NEW problem.....

I purchased a NEW HP spectre laptop w/ increased video graphics abilities.

I moved all my folders/files/presets over from the old one...it's never perfect but ultimately I have the new HP running like the old one.

BUT now LR doesn't recognize all the files that were on the old C:....

they also don't recognize the files on the 1 T HD

finally, they don't recognize the files on the 3 T HD....

I've looked for ways to reassociate them, synch them, find them but to no avail....

OLD problems:

I have multiple SD chips and EHDs (ie 3 noted above) that I use....

I've never understood how LR labels the HDs. I've learned that the 3Ts were S; and T:

I've seen multiple drive designations for the SD chips and other EHD (small 1 T).

There's been a recommendation to "relabel" the drive so that LR will recognize the "previous location" of the files....

for whatever reason I don't know how to do that (in windows)....

OLD problem 2:

along the way during the years some files have been corrupted meaning I see the file, the picture is mostly there, but there is bizarre colors or lines or other defects that prevent me from using the file...

I've had to "manually" go back and search on the 3T HDs for the individual files.....slow and painful..

is there a way to synch an older folder w/ image files from the earliest 3 T (and presumable non corrupted files) ?
Does anyone have a 3rd party backup/compare software to allow me to compare the two 3 Ts and make a manual decision about which files to keep/synch/disregard/delete?

THANKS So much for your assistance

Best

Keith

Happy Thanksgiving

    This topic has been closed for replies.

    5 replies

    GoldingD
    Legend
    November 27, 2018

    And if your problem is during import, Have you tried not telling it to ignore duplicates?

    Side, note, that documents folder, whats with all the temp files?

    KocisMDAuthor
    Participating Frequently
    November 27, 2018

    No idea about the temp files....I don't understand the LTR catalog files structure so I don't touch it...although I do need

    to occasions delete OLD backups to free up space on the (old) C: ; using windows file explorer...

    They continue on to the current date w/ temp files (11/27)..

    the LR PREVIEWS folder are up to the current date (11/27)

    the LR Backups are only up to 10/11/18

    Thanks for all your thoughts and help

    dj_paige
    Legend
    November 23, 2018

    I read that other's rec adding the files from the onset to the ext HD, but that slows me way down when adding the files but more importantly when I edit them...

    Probably related to my older HP Spectre laptop (though it was pretty fast)

    Photos on an external HD do not cause slowness in the Develop Module. Slowness in the develop module is caused by other hardware (but not the speed of the disk or speed of the connection to the disk) or software limitations.

    SO, for the NEW problem.....

    I purchased a NEW HP spectre laptop w/ increased video graphics abilities.

    I moved all my folders/files/presets over from the old one...it's never perfect but ultimately I have the new HP running like the old one.

    BUT now LR doesn't recognize all the files that were on the old C:....

    they also don't recognize the files on the 1 T HD

    finally, they don't recognize the files on the 3 T HD....

    I've looked for ways to reassociate them, synch them, find them but to no avail....

    Earlier you have said you know how to re-link the files after an operating system move. The same method applies here. In the Folder Panel, there should be a question mark on the folders; right-click and select Find Missing Folder and then point LR to the new location of the folder.

    OLD problems:

    I have multiple SD chips and EHDs (ie 3 noted above) that I use....

    I've never understood how LR labels the HDs. I've learned that the 3Ts were S; and T:

    I've seen multiple drive designations for the SD chips and other EHD (small 1 T).

    There's been a recommendation to "relabel" the drive so that LR will recognize the "previous location" of the files....

    for whatever reason I don't know how to do that (in windows)....

    You might be discussing the drive LETTER assigned by Windows (not a "label"). If the photos were on drive E: previously and are now on drive F: (or any other combination of letters) you can again use the re-link method in LR to point LR to the photos on the new drive.

    along the way during the years some files have been corrupted meaning I see the file, the picture is mostly there, but there is bizarre colors or lines or other defects that prevent me from using the file...

    I've had to "manually" go back and search on the 3T HDs for the individual files.....slow and painful..

    is there a way to synch an older folder w/ image files from the earliest 3 T (and presumable non corrupted files) ?
    Does anyone have a 3rd party backup/compare software to allow me to compare the two 3 Ts and make a manual decision about which files to keep/synch/disregard/delete?

    If the file is corrupted and you see the bizarre colors, then the only thing you can do is find the photo's backup (by file name) and then copy the backup to the folder where the original was (thereby overwriting the corrupted original with the hopefully not-corrupted backup). This is done in your operating system.

    Regarding permissions, I don't think any of your symptoms are permissions problems.

    KocisMDAuthor
    Participating Frequently
    November 27, 2018

    FOR YOUR REPLY:

    "Earlier you have said you know how to re-link the files after an operating system move. The same method applies here. In the Folder Panel, there should be a question mark on the folders; right-click and select Find Missing Folder and then point LR to the new location of the folder."

    so when I look at the "C:" drive , there are NO folders (ie, all of the previous folders that were on the OLD C: aren't there, but new ones that I add do show up)...likewise the external HD drive designation is missing as well (previous T: and S: for my 3 T hds etc)...

    I was expecting the folders to show, w/ the ? mark and then for me to "find missing" and send it to the ext HD to "relink"...

    dj_paige
    Legend
    November 27, 2018

    KocisMD  wrote

    FOR YOUR REPLY:

    "Earlier you have said you know how to re-link the files after an operating system move. The same method applies here. In the Folder Panel, there should be a question mark on the folders; right-click and select Find Missing Folder and then point LR to the new location of the folder."

    so when I look at the "C:" drive , there are NO folders (ie, all of the previous folders that were on the OLD C: aren't there, but new ones that I add do show up)...likewise the external HD drive designation is missing as well (previous T: and S: for my 3 T hds etc)...

    I was expecting the folders to show, w/ the ? mark and then for me to "find missing" and send it to the ext HD to "relink"...

    Obviously, you have set up Lightroom on your new computer improperly. Did you copy the catalog file from the old computer to the new computer? Did you open that catalog file in Lightroom on the new computer, or is this a new catalog that you started on the new computer?

    GoldingD
    Legend
    November 23, 2018

    Now, nit to conflict issues by working out more than one issue or a component of an issue at a time.

    Assuming the answer to the just previous is yes, LR works for new photos.

    the old images on the old computer, nit the backups or extra copies on external storage, but your old primary images.

    how did you copy/move them to the new laptop

    where did you place them (file structure), same folder as where new photos are stored? Seperate folder?

    KocisMDAuthor
    Participating Frequently
    November 27, 2018

    So my workflow is seemingly simple....

    READ Canon Raw (CR2) files from an SD or CF card and ADD them to the C: (local internal HD)....

    from there I edit (inc deletes) without changing names...I usually create another subfolder where I export my favs in JPEG to upload onto social media or share in email.

    every couple of months (when my old C: was getting full again)....I would simply move the entire folder from C: to an external HD (1T)...

    the move was with WINDOWS not LR (for a variety of reasons, recognizing that I would have to "find missing" folder when going back to LR and pointing it to the new location on the ext HD)...

    dj_paige
    Legend
    November 27, 2018

    KocisMD  wrote

    So my workflow is seemingly simple....

    READ Canon Raw (CR2) files from an SD or CF card and ADD them to the C: (local internal HD)....

    from there I edit (inc deletes) without changing names...I usually create another subfolder where I export my favs in JPEG to upload onto social media or share in email.

    every couple of months (when my old C: was getting full again)....I would simply move the entire folder from C: to an external HD (1T)...

    the move was with WINDOWS not LR (for a variety of reasons, recognizing that I would have to "find missing" folder when going back to LR and pointing it to the new location on the ext HD)...

    You should make it even simpler, and save yourself some time. Import the photos directly to the external HD instead of the internal drive. Then, no running out of space on the internal drive, and no need for you to do a move of the photos at a later time.

    GoldingD
    Legend
    November 23, 2018

    the new Lightroom install on the new laptop. Except for old images, does it work? Can you import new photos, edit metadata in library module, post process in develop module, export to say TIFF or JPEG, etc?

    KocisMDAuthor
    Participating Frequently
    November 27, 2018

    Yes it works fine except I can't see all the folders that I've already imported (on the old laptop from both C: drive AND ext HDs)..

    The only "bug" i'm having w/ LR and the new laptop (or it possibly could have existed before), is that the SMUG MUG plug in (even though I keep uninstalling and reinstalling and it says it's fine (green light)...

    THANKS for any thoughts and help!

    GoldingD
    Legend
    November 22, 2018

    Close all apps, logout of windows, log back in but as the local administrator. Using File Explorer, navigate to your drives, to the file folders your catalog(s) and images are in, look at the properties (right click, ...) look at the security settings (security tab), make sue System, your account, Administrators group, has full rights, Users Group less.

    KocisMDAuthor
    Participating Frequently
    November 23, 2018

    Thank you for your prompt reply.

    I did as you suggested but the folder is FULL access for both the local and domain (MSN.com)

    The only thing that caught my eye was "folder not shared"....though I couldn't think of how that would be a problem for me...

    Best