Skip to main content
Participant
January 5, 2022
Question

File with .dng extension cannot be opened in development mode in LR

  • January 5, 2022
  • 3 replies
  • 139 views

File with .dng extension cannot be opened in development mode in LR

This topic has been closed for replies.

3 replies

TheDigitalDog
Inspiring
January 5, 2022

DNGs from what source? An extension alone doesn't make it a DNG hence the question.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Community Expert
January 5, 2022

Try resetting the preferences of Lightroom Classic:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Backup your preferences prior to resetting the preferences: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help, please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
GoldingD
Legend
January 5, 2022

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.