Find Missing Folder: Internal Error has occurred, invalid path while finding folders on NAS
Reporting this as a bug. This is also noted on this discussion thread: https://community.adobe.com/t5/lightroom-classic-discussions/an-internal-error-has-occurred-invalid-path-error-while-finding-raw-folders-on-a-nas/m-p/13624232
Issue: When moving from Windows to Mac AND photo folders are located on a SMB network share (not mounted share), unable to use "Find missing folder...". Error displays "Internal Error has occured. invalid path"
Steps to reproduce:
- On Windows machine, open or create a new Catalog
- Import photos that are on an SMB share (ex: \\192.168.1.252\BackupPath\Images)
- Confirm photos are successfully imported
- Backup Catalog
- Copy Catalog backup from Windows machine to Mac machine
- On Mac machine, open backup catalog
- Observe that images are missing AND folder does not display exepected image count
- Right-click on folder and select Find Missing Folder...
- Navigate to photo folder on SMB share on Mac machine and click Choose
- Note error displays: Internal Error has occurred, invalid path
Expected result: Folder properly maps to SMB share
Actual result: Folder fails to map and error displays
Work-around:
- Prior to moving catalog from Windows machine, map SMB share as a network drive (example is Z: \\192.168.1.252\BackupPath\Images)
- In the Lightroom catalog, use Update Folder Location... and point the folder to the mapped network drive
- Validate images are still present
- Backup catalog and copy to Mac machine
- Open catalog on Mac machine
- Image folder will still report as missing
- Use the Find Missing Folder... function to point to the SMB share on Mac
- This time it properly finds folder and images
Adobe Lightroom Classic version: 14.3
Both computers are running the same version of Adobe Lightroom Classic
OS Information for Mac computer:
- MacBook Pro
- macOS Sequoia version 15.4.1
- 13-inch M1, 2020
- Chip: Apple M1
- Memory: 16GB
OS Information for Windows computer:
- Custom hardware
- Microsoft Windows 11 Pro 10.0.26100 Build 26100
- CPU: 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)
- Memory: 64GB
