Participating Frequently

Answered

flag icons not visible

Forum|Forum|1 year ago
January 15, 2025
15 replies
3863 views

This is a chronic but itermittant issue for me. No matter how often I reboot the computer (Mac Sequoia 15.2) or cycle through "J", or reset the LR preferences the Flag icon is repeatedly disappearing. After cycling through all the recommended fixes, the flag icon may start to show for a few days, but then it reverts to no icon. I know the images are flagged, because when I ask it to select flagged images, they are properly selected. But in Grid, Filmstrip, Loupe... it doesn't matter. The flag icon is constantly disappearing.

Been happening for a couple months (It's now Jan 15, 2025)

macOS

Correct answer Bob Somrak

In the catalog folder there is a file that ends with "helper.lrdata". While LrC is NOT running you can delete this file and it will rebuild when you reload LrC. This file helps the faster loading of folder info, flags etc. It sometimes gets corrupted.

S

SimoneMiele

Participant

Still happeniung for me; really annoying.

Basically lost all the main features (keywording, collection mgmt.), if not fixed soon I`ll switch software ... lost its edge over other software.

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jjjr1122

Participant

This issue remains even after the version 15. I have followed all of the steps here and it at best temporarily resolves the issue. Can someone please repoen the issue.

J

jjjr1122

Participant

This remains an ongoing issue for me. I can delete "helper.lrdata," and it will resolve the issue for a bit, but after a few minutes of using Lightroom, the issue reappears. Please address this, it's been happening for months.

Ablet

Participating Frequently

I do wish Adobe would fix this issue. I have to do restart after each import and delete helper file or I can't use the flag system. For a busy pro photographer this is an unwelcome thing to have to do a couple of times a day. We are paying $30 a month or more now for LR and PS which used to be more like $9!
come on Adobe techs. Please fix this issue. Thank you.

M

MaritHilarius

Participant

Same. I deleted the helper file, it worked for like 10 seconds and gone again. It makes culling completely terrible. This is the most annoying bug ever

T

twmeyerAuthor

Participating Frequently

Yep, we have to restart LR after every import that needs sorting via flags etc. Not good.

D

drtonyb

Legend

@Bob Somrak

That's a very good suggestion. It may very well help with this weird issue and certainly does no harm.

Bob Somrak

Legend

@drtonyb

It worked for a local friend of mine about a week ago and things are still fine for him. His ratings and labels were doing really odd things.

M4 Pro Mac Mini. 48GB

Bob SomrakCorrect answer

Legend

In the catalog folder there is a file that ends with "helper.lrdata". While LrC is NOT running you can delete this file and it will rebuild when you reload LrC. This file helps the faster loading of folder info, flags etc. It sometimes gets corrupted.

M4 Pro Mac Mini. 48GB

Ablet

Participating Frequently

Fantastic Bob - that worked! Thank you very much.

Ablet

Participating Frequently

I'm having same problem. I wish someone from Adobe would address this issue. I often try to show flags on hundreds of picked photos per import, in order to export, but they don't show up. I am seriously looking to see what other programs I could use. Adobe has just doubled the cost of their PS and LR per month too.

T

twmeyerAuthor

Participating Frequently

Now it only opccurs when in the import panel, try "Go To Folder In Library" to see if the flags become visible

R

rbils

Participant

I've tried all of the suggestions being made here, but none of them have solved the issue. The only thing that works for me, and it's only temporary, is to optomize the catalog, close and then reopen Lightroom.

Ablet

Participating Frequently

So happy. Someone here suggested deleting the Helper file in the catalogue folder. I did that. (With LR closed). When I opened LR again I could flag images and the white flags showed immediately. Thank you so much everyone.

M

Moments In Light

Participant

Ok so for me I have finally fixed this after hours of head scratching and web searching

Right click an item in th fim strip (easier if its a picked / flagged images so you can see the fix work)

then from View Options | Choose Show Ratings and Picks

I'm not aware of changing that setting but maybe an update reset this option or maybe its a new option. All I know is I can now get some work done 🙂