Folders keep getting lost.

Forum|Forum|1 year ago
May 4, 2024
2 replies
586 views

LRc keeps losing my folders and when I specify the location for any of them again it says it is OK and then loses the location again after about twenty seconds. Since I am now missing 479374 photos it is not feasible for me to search for the photos one at a time. Why am I leasing software for $120/year that can't even read its own simple DB for filenames?

Is there any simple command to have the program recognize where the photos are now since I had to start using a backup of them on a different drive?

Windows

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GoldingD

Legend

Are any of your missing photos on a NAS
Are any of your external hard drives allowed to go to sleep?

dj_paige

Legend

One thought is that the connection to the drive is intermittent and failing, that's why 20 seconds later LrC can't find the photos, because the drive is not connected.

I don't think this has anything to do with the software itself, it sounds like a hardware matter to me.

Dave RyeAuthor

Known Participant

Thank you for the suggestion, but software such as Windows Explorer has no trouble finding/interacting with the files/folders time and again, but LRc shows stuff like this just after I lead it to the correct path on the system style path dialog it pops up. I'll pop on an example of how it shows no photos in a folder despite them showing in another program. 🙂 The hardware works just fine, and being able to condense down from multiple drives in my netdrive case to a single external HDD that wasn't cracking along like a tank had me dreaming of being able to leave a copy of 400K+ photos in a backup copy elsewhere.

JohanElzenga

Community Expert

This could be a problem with corrupt 'Catalogname Helper.lrdata', so delete it which will make Lightroom rebuild it. If that does not help, then it could be corrupted preferences, so reset them: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

If that still does not help, then it could be a corrupt catalog file. Create a new catalog, import some photos from the same problem drive(s) and see how Lightroom behaves with this new catalog. If it behaves fine, then what you can try it this: Create a new catalog, and choose 'File - Import from Another Catalog'. Choose your old catalog. Import all photos, but do not move them. This will create an exact copy of your existing catalog. If this one works fine, then keep using it and trash the old one.

-- Johan W. Elzenga

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