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igorK
Participant
January 29, 2026
Question

freeze when moving image with mouse

  • January 29, 2026
  • 3 replies
  • 94 views

i bought a new laptop with double GPU (RTX5070 and Intel Arc 140T) and the first day everything worked fine, the next day everytime i use AI features at all and i zoom to the photo and try to move to different angles on the image the mouse icon freezes to the grab icon and the whole app just freezes for a while, only way to close it it via task manager, i tried everything, disable the intel GPU from my device manager, tried to change performance to max, changed the battery settings to max performance, even redownloaded the whole microsoft and drivers, everything is up to date and i still cant grab an image with my mouse, (hold click) without the whole app to freeze immediatly, the only way i can work it out is by disabeling the display to GPU. and i cant work like that, when the app freezes it uses up to 51% of my RAM, around 16,000mb of usage when it freezes. tried to use capture one and everything works just fine, please help me find a solution, i tried any solution out there, and this kind of problem only accures in lightroom classic and not in other apps

3 replies

johnrellis
Legend
January 30, 2026

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Library Path: C:\Users\igorb\OneDrive\תמונות\Lightroom\Lightroom Catalog.lrcat

Try moving the catalog folder out of the Onedrive folder.  There are many reports here that syncing the catalog folder with cloud services causes all sorts of problems.

 

User Preference: GPU for Display Enabled

Also, don’t forget to set Preferences > Performance > Use Graphics Processor back to Auto.

KR Seals
Community Expert
Community Expert
January 30, 2026

Lightroom Classic (and Photoshop for that matter) do not like working with more than one GPU installed. In the computer BIOS, disable the Intel, also do that in Windows Device Manager.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
AxelMatt
Community Expert
Community Expert
January 29, 2026

Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
igorK
igorKAuthor
Participant
January 29, 2026

please

AxelMatt
Community Expert
Community Expert
January 30, 2026

...

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\igorb\OneDrive\תמונות\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\igorb\AppData\Roaming\Adobe\Lightroom

...

 

As I see in your systm info your catalog is stored on OneDrive. This could be the issue. It’s not recommended to store the catalog (and the associated files) on OneDrive.

 

Move your catalog to a folder on your internal hard drive that’s not synched with OneDrive. Another way is to set OneDrive to ignore the folders that contains LrC catalog(s) and photo files not to sync this folders with OneDrive. 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo