Frequent LRC crashes

Forum|Forum|1 year ago
November 22, 2024
2 replies
126 views

Recently installed LRC 14.0.1 0n Mac studio running OS 15.0.1 and experiencing frequent crashes. No apparent reason or solution. Is Adobe. aware of this problem? No system issues have been identified.

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}

macOS

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alexh98768437

Participant

I'm experiencing the same... started about a week ago. Crashes every few minutes.

nikunj.m

Community Manager

Hey, we're sorry about the trouble! I was able to find a crash report using the email ID you signed in to the Community with. Please try the below mentioned steps and let us know if it helps.

1. Update macOS to the latest version of macOS Sonoma (14.7.1).
2. You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/40ZDn4Y
Please backup your presets prior to resetting the preferences.

Let us know if it makes a difference!

Thanks,
Nikunj

Rikk Flohr_Photography

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

Rikk Flohr: Adobe Photography Org

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