Frozen/can’t click on with mouse

Forum|Forum|2 years ago
August 8, 2023
3 replies
335 views

I have a brand new MacBook Pro and Lightroom classic is stuck on my screen. I can drag it around the screen but it won't let me exit/quit and it won't let me click on anything it just makes a weird noise. if i hold down certain keys i can scroll down or go back on the screen but still won't let me quit the app. help please!!

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JAWS_1969

Participant

I would try pressing the COMMAND + OPTION + ESCAPE keys to bring up the force quit windows. Then select lightroom classic and select force quit option. Hope that helps.

johnrellis

Legend

There may be a hidden LR pop-up window that's confusing things. Go to the Apple menu in the upper-left and use Force Quit to exit LR. Does the problem occur after restarting LR?

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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