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bmth77
Participant
June 18, 2017
Answered

Fujifilm X70 raf file not recognised (CC updated, XT1 raf files on same SD card are fine)

  • June 18, 2017
  • 3 replies
  • 1134 views

   Hi,

I have a memory card with numerous Fujifilm XT1 Raf files on there which can be previewed and read in my totally up to date Lightroom CC version.

There are also Fujifilm X70 raf files just added to same card by Lightroom states 'Preview unavailable' when attempting import, and they can't be imported.

Is the issue that they are on the same unformatted memory card as the Fujifilm XT1 Raw files?

I understand that X70 raf files are fine with the latest Lightroom CC version.

Regards

Paul

This topic has been closed for replies.
Correct answer bmth77

Its all fine now, after a long session with Adobe Customer support to actually get the latest 10.1 version!

3 replies

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bmth77AuthorCorrect answer
Participant
June 19, 2017

Its all fine now, after a long session with Adobe Customer support to actually get the latest 10.1 version!

Just Shoot Me
Just Shoot Me
Legend
June 18, 2017

Also using the same memory card in 2 different cameras, even if those 2 different cameras are of from the same maker and even the same model from the same maker, is a VERY BAD IDEA without first formatting the card in the camera.

Could be even if you are running LR CC 2015.10.1, which is the most current version and supports the Fuji X70 (actually the X70 has been supported since version 2015.4/6.4 of LR), by using the same SD card in both cameras the X70 files are corrupted.

Just Shoot Me
Just Shoot Me
Legend
June 18, 2017

Then you install of Lightroom is not Up To Date.

Go to Help then System Info and look at the Lightroom Version entry, top entry. What does it say.

Cameras supported by Camera Raw

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bmth77Author
Participant
June 18, 2017

As mentioned, it is totally up to date already. I had to get an Adobe customer support person to help me get it right up to date, in case this was the cause of the issue.

Just Shoot Me
Just Shoot Me
Legend
June 18, 2017

bmth77  wrote

As mentioned, it is totally up to date already. I had to get an Adobe customer support person to help me get it right up to date, in case this was the cause of the issue.

Ok so you when to the Help Menu item and selected System Info and what was the top entry?

So once you find out you are not running the most current version you can manually download and install the .10.1 update from here.

Download Photoshop Lightroom

Make sure you get the proper one for the type of OS you are running, Mac OS X or Windows.

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