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Known Participant
September 1, 2026
Question

generative remove is not working again. current version of LRC installed.

  • September 1, 2026
  • 1 reply
  • 21 views

Screen shot attached 

    1 reply

    Community Expert
    September 2, 2026

    @CaroleSD We need more informations.

    Does this happen on all images or only this one?

    What has been change on your system before the error occur?

    Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

     

    You can try to reset the preferences:  How to reset Lightroom Classic preferences (adobe.com)

    It's recommended to backup your preferences before you reset the preferences to the default settings: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI