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A
Anonymous
July 29, 2017
Answered

Getting Creative "Cloud desktop failed to update.(Error code: 72)" at installation

  • July 29, 2017
  • 1 reply
  • 675 views

Does anybody got the following message "Creative Cloud desktop failed to update.(Error code: 72)" when you install Lighroom CC ?

    This topic has been closed for replies.
    Correct answer

    The problem has been fixed. I deinstalled and re-installed the “Creative Cloud” app on my Mac and I have been able to install Lightroom CC 2015 and Photoshop CC 2017 without any issue.

    Thanks

    Alain

    1 reply

    cherishyn12122954
    Adobe Employee
    cherishyn12122954
    Adobe Employee
    July 29, 2017

    Hi alaind34425421,

    Our team would like to help resolve your issue. I have dropped you an inbox message. Please check and reply.

    JP Hess
    JP Hess
    Inspiring
    July 29, 2017

    This is a daily occurrence. Hopefully, "the team" can come up with a better system for updating.

    A
    Anonymous
    Correct answer
    July 29, 2017

    The problem has been fixed. I deinstalled and re-installed the “Creative Cloud” app on my Mac and I have been able to install Lightroom CC 2015 and Photoshop CC 2017 without any issue.

    Thanks

    Alain

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