getting into Develop

Forum|Forum|1 year ago
September 29, 2024
2 replies
120 views

I have a subscription to Lightroom that is paid up. (Just checked). I can get into the library. However, when I try to get into Develop it states "Develop Module is disabled. Please purchase a subscription or license to reactivate the Develop module." Once I go back into Adobe it states "You already own Photogrqphy plan (20GB)". Why am I being blocked from using Develop? All help will be greatly appreciated!!

macOS

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johnrellis

Legend

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Try these steps:

1. Start the Creative Cloud desktop app and click on your account icon in the upper-right corner and click Sign Out:

2. Restart your computer.

3. Go back to the Creative Cloud desktop app and sign in.

dj_paige

Legend

When subscription issues are happening, the best thing you can do is contact Adobe directly. None of us here in the Adobe Community can help with subscription issues.

Contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot.

E

Explorer36Author

Participant

Thanks so much!

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