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Answered

Gmail Validation Failing

Forum|Forum|11 years ago
November 24, 2014
7 replies
41709 views

Hoping there is an answer out here that just hasn't been posted, have searched an exhaustive number of posts like these which did not have the answer or solution.

When trying to validate my gmail account in the Lightroom Email Account Manager, I keep getting the message "Validation Failed: Failed to establish connection with the outgoing email server. Please make sure you ave entered the email account and password correctly."

Please believe that I've checked that my email and PW were typed in correctly 20 times over. The settings that pop up are...

SMTP Server: smtp.googlemail.com (Gmail help forum actually says it should be smtp.gmail.com - have tried both to no avail)

SMTP Port: 465 (Gmail help forum says 587 is also an option if 465 doesn't work - have tried both to no avail)

Connection Security: SSL/TLS (also tried STARTTLS just for the heck of it, no avail)

Authentication Method: Password

I also have gone into Gmail and ensured both POP and IMAP are enabled, I also re-verified my gmail account via the "Unlocking the Captcha" link.

Here is an instruction page from Gmail - https://support.google.com/mail/troubleshooter/1668960?rd=1#ts=1665018,1665144

This validation process is really straightforward, really can't figure out what I can do differently here. Appreciate any assistance.

This topic has been closed for replies.

Correct answer 99jon

Your settings will usually be blocked by Google unless you set up an application password. You may receive a security email referring to an attempt to log-in to your account e.g. from Lightroom. Google calls these less secure apps but you are basically setting up a one-time password specific to Lightroom Classic.

Go to my blog link for instructions:

https://99jon.blogspot.com/p/how-to-set-up-app-specific-password-to.html

msandman

Participating Frequently

I had to go to my Google account's security settings and find the link that let's me set up access for other applications. Then I clicked on Add an App, typed in Lightroom, and Google generated a one-time password. That password has to be copied and pasted into the "password" box in the Lightroom email manager. Once I did that, the account authenticated.

What a royal pain, and what an incredibly arcane and poorly documented process! I think it's Google that's to blame, but Adobe's help on this is inaccurate,

JessZing

Participant

How do you get to the place in security thay says add app?

M

Marks0266

Known Participant

Ok, I have tried everything to get Lightroom to talk to gmail. I can get my Windows 10 email client to talk to it just fine. But Lightroom will not validate

Help

Aquarello77

Participant

I went through the entire process here, and it still wouldn't validate—the last thing I tried, which worked, is to turn on SSL/TLS connection security. Gmail apparently will not validate over an unsecureconnection.

rayr21844730

Participant

Wow, that was convoluted! Thanks for all the work, everyone.

A

anomdo

Participant

thanks....

joeavedu

Participant

Thank you.

S

senyurtd

Participant

thank you your suggestion worked, highly appreciated...

Deniz Senyurt

B

Badly Drawn Boy

Inspiring

So there is no way to enable this feature without opening up the possibility of having my Gmail account hacked? Google security standards are there for a reason.

J

jjaylad

Known Participant

I just went through the same hassle. When LR is updated it doesn't even seem to pick up prior settings ...I could send email from LR before.

Now, seeing one has to lower security settings in order to even send email from LR ...I'm saying to heck with it and just sending the photos to a folder and then sending them via gmail from there. Boy ...they didn't even try to mess up the program deliberately with the recent updates ...just imagine the mess if they did. I've already lost a good customer due to the latest update not working and being 2 days late delivering time sensitive photos. Now between Lr and PS it's like peeling onions ...more and more tears with each layer. Marvelous ...just marvelous how customer focused they've become.

99jonCorrect answer

Legend

Your settings will usually be blocked by Google unless you set up an application password. You may receive a security email referring to an attempt to log-in to your account e.g. from Lightroom. Google calls these less secure apps but you are basically setting up a one-time password specific to Lightroom Classic.

Go to my blog link for instructions:

https://99jon.blogspot.com/p/how-to-set-up-app-specific-password-to.html

GWL83Author

Participant

This is exactly it, missed the email from Google initially but dug back through and saw it came through. Thanks!

johnf30509901

Participant

I just configured my gmail account and you have to put smtp server name: smtp.gmail.com

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