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Participant
October 17, 2017
Question

Google Backup and Sync (Google Drive) causes "Lightroom encountered and error when reading from its preview cache and needs to quit"

  • October 17, 2017
  • 3 replies
  • 708 views

Just FYI,

If you get this error,

"Lightroom encountered and error when reading from its preview cache and needs to quit"

It could be 'Google Backup and Sync' (AKA Google Drive). When the backup service is working it seems to cause file access conflicts.

The solution is the exclude the C:\Users\<user>\Pictures\Lightroom\ folder from the back-up.

This topic has been closed for replies.

3 replies

Participant
November 15, 2023

hi, can you explain more about the setting? i don't quite get what you mean by exclude folder from back up

Participant
September 14, 2022

Thak you very much! 

Victoria Bampton LR Queen
Community Expert
Community Expert
October 17, 2017

Thanks for sharing Justin. I've heard a couple of reports recently, all Google Drive related.

Victoria - The Lightroom Queen