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arielmartini
Known Participant
June 13, 2020
Question

GPU Acceleration crash after cropping or transform/upright/perspective correction

  • June 13, 2020
  • 3 replies
  • 634 views

My Lightroom starts up with GPU acceleration enabled, changing settings like exposure works fine, but if you change the image area like rotating or adjusting upright, the image freezes and I see "Graphics acceleration is disabled due to an error."on the settings panel.

From system info:

DirectX: NVIDIA GeForce RTX 2060 (26.21.14.4614)

So it's using DirectX. I tried using OpenGL both by adding crs:gpu_preferred_system="OpenGL" to "Camera Raw GPU Config.txt" and "Develop.PreferOpenGL = true" to Config.Lua, but it still uses DirectX, even though in system info i see "OGLEnabled: true"

I had Acronis Active Protection on, but I disabled since I seen on a forum someone talking about it, but the problem persists.

Drivers are latest, and windows 10 with no updates pending. Full system info attached

Is there any place I can see a crash log for further info?

This topic has been closed for replies.

3 replies

GoldingD
Legend
June 13, 2020
arielmartini
Known Participant
June 13, 2020

Thanks for your response. I am currently using it with acceleration disabled, but it's much faster and I would enjoy to have it enabled. There's no reason it shouldn't work on my system.

Also, I see now that OpenGL is deprecated.

GoldingD
Legend
June 13, 2020

/vent/

 

Just lovely (not) someone "improved the menu bar in this community" and did not, apparently, test.

 

/end vent/'

 

GoldingD
Legend
June 13, 2020

First up, from your System Information (and pasting that into your reply would have been better than attaching it, this site is notorious for attachments failing)

 

 

 

 

Displays: 1) 2560x1440, 2) 1920x1080

 

 

 

 

So sub 4K.

 

The option to use Graphics Processor basically try's to improve performance for 4K and beyond. It has a bad habit of fouling things up sub 4K 

 

Also, it does not appear to help performance sub 4K

 

Turn it off.  See what happens.