Graphic artifacts and freezing

Forum|Forum|1 year ago
May 21, 2024
1 reply
353 views

Liebe Community,

seit kurzem stürzt lightroom classic entweder ab (friert ein) oder es erscheinen blaue oder rote Fehlfarben. Aus meiner Sicht ist die Grafikarte in Ordnung, da andere grafiklastige Anwendungugen wie z.B. Photoshop, Capture one, Dxo oder auch Computerspiele einwandfrei ohne Fehler funktionieren.

Für eure Hilfe bin ich dankbar!

Beste Grüße

Günter

Windows

This topic has been closed for replies.

Ian Lyons

Community Expert

Please post a copy of your 'System Info'. This can be obtained from the LrC Help > System Info menu item. Note that the System Info dialog has a Copy button that can be used make the process of copying the info to the forum simple and quick.

KaGueAuthor

Inspiring

Lightroom Classic-Version: 13.2 [ 202402141005-bf1aeb84 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.19045
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 16
Prozessorgeschwindigkeit: 3,8GHz
SQLite-Version: 3.36.0
CPU-Auslastung: 0,0%
Integrierter Speicher: 32689,6 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 74,7MB / 16337,2MB (0%)
Für Lightroom verfügbarer phys. Speicher: 32689,6 MB
Von Lightroom verwendeter phys. Speicher: 2203,3 MB (6,7%)
Von Lightroom verwendeter virtueller Speicher: 2575,7 MB
Anzahl GDI-Objekte: 641
Anzahl BENUTZER-Objekte: 1981
Anzahl Prozess-Handles: 2009
Cache-Speichergröße: 20,6MB
Interne Camera Raw-Version: 16.2 [ 1763 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 654MB / 16344MB (4%)
Physischer Speicher in Camera Raw: 752MB / 32689MB (2%)

Cache1:
Preview1- RAM:132,0MB, VRAM:0,0MB, 2024-05-20 Altausee (34).ARW
NT- RAM:132,0MB, VRAM:0,0MB, Combined:132,0MB

Cache2:
final1- RAM:456,0MB, VRAM:0,0MB, 2024-05-20 Altausee (34).ARW
T- RAM:456,0MB, VRAM:0,0MB, Combined:456,0MB

Cache3:
m:20,6MB, n:37,6MB

U-main: 106,0MB

DPI-Einstellung des Systems: 96 DPI
Desktop-Komposition aktiviert: Ja
Standardvorschaugröße: 3440 Pixel
Monitore/Anzeigegeräte: 1) 3440x1440
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6800 (31.0.24033.1003)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Aus

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: D:\Bilder\Adobe Katalog\2022-10-08 Günter\2022-10-08 Günter-v13.lrcat
Einstellungen-Ordner: C:\Users\peppe\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) DxO PhotoLab 7
3) DxO PhotoLab 7 Importer
4) Flickr
5) Luminar Neo
6) Nik 6 HDR Efex
7) Nikon Tether-Zusatzmodul
😎 Plug-in-Parameter
9) Topaz Photo AI

Config.lua-Flags: None

Adapter Nr. 1: Anbieter : 1002
Gerät : 73bf
Subsystem : 23291458
Version : c3
Grafikspeicher : 16337
Adapter Nr. 2: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Lautsprecher (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 6800
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 24.5.1.240502
GPUDeviceEnabled: false
OGLEnabled: true
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Lautaro37546247914q

Participant

Sorry to hear you're dealing with these issues in Lightroom Classic. It sounds really frustrating, especially when everything else is working fine.

First thing I'd suggest is updating your graphics drivers. Even if other applications are running smoothly, Lightroom can sometimes be a bit finicky. Check to see if there's a new version for your AMD Radeon card.

Also, try turning off the GPU acceleration in Lightroom. You can find this in the Preferences under the Performance tab. Uncheck the "Use Graphics Processor" option and see if that helps with the freezing and graphical glitches.

Make sure Lightroom itself and your operating system are up to date. Sometimes these problems are fixed in new updates. If that doesn’t do the trick, you might want to reset Lightroom’s preferences. Just hold down Shift + Alt (on Windows) or Shift + Option (on Mac) while starting Lightroom to reset the preferences.

Lastly, keep an eye on your system's CPU and RAM usage while running Lightroom. Sometimes, other programs running in the background can cause these issues.

If none of this helps, feel free to share more details, and we'll try to dig deeper into what's going on.

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