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George Toul
Participant
August 5, 2022
Question

Graphics acceleration disabled due to error & crash & BSOD

  • August 5, 2022
  • 1 reply
  • 463 views

Hello everyone,

 

I have the following problem:

While editing on LrC, after some time (especially if I do other stuff on the side, like browsing etc), the GPU while it's being used as normal (see screenshot) suddenly stops working and I get "Graphics acceleration disabled due to error" message. A few seconds later the system always hangs and I cannot type anything or move mouse. And after that I get a BSOD with the message "Stop code: DRIVER_POWER_STATE_FAILURE".

 

On my attempt to fix the error, I have done the following:

  • Manually install laterst drivers
  • Clean install of windows
  • Change nvidia drivers from studio to game
  • Make my external HDDs not sleep
  • Make the whole system not going into sleep
  • Install older version of LrC (11.0.1)
  • Change LrC to work with integrated GPU instead of nvidia GPU
  • Disconnect laptop from everything except the external HDD where my photos are

 

but still the problem persists.

 

I have tried turning GPU acceleration off for a while, but not enough to experience the problem. In any way I would not prefer to use it this way, since the process is slower, and time is essential to my work.

 

My laptop is an XPS 9570 - i7, 16 GB ram, 512 SSD, Nvidia 1050Ti MaxQ.

I include photos that I think might help.

 

Thanks for all the help.

 

System info:

 

Lightroom Classic version: 11.4.1 [ 202206241800-b406ce4c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.22000
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 2,2GHz
SqLite Version: 3.36.0
Built-in memory: 16115,2 MB
Real memory available to Lightroom: 16115,2 MB
Real memory used by Lightroom: 2274,8 MB (14,1%)
Virtual memory used by Lightroom: 3228,6 MB
GDI objects count: 812
USER objects count: 2498
Process handles count: 2168
Memory cache size: 0,0MB
Internal Camera Raw version: 14.4.1 [ 1122 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 172MB / 8057MB (2%)
Camera Raw real memory: 242MB / 16115MB (1%)
System DPI setting: 192 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160
Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti with Max-Q Design (31.0.15.1659)


Init State: 3
User Preference: 1

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\georg\Pictures\Lightroom\Lightroom Catalog-3-v10-v11.lrcat
Settings Folder: C:\Users\georg\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) Nikon Tether Plugin

 

This topic has been closed for replies.

1 reply

GoldingD
Legend
August 6, 2022

Driver and/or hardware problem. Nothing to do with LrC, although LrC might trigger it.

see:

https://www.tomshardware.com/how-to/fix-driver-power-state-failure-error