Participant

Question

Graphics card not supported

Forum|Forum|6 months ago
January 9, 2026
2 replies
252 views

Not sure what happened, but my NVidia 5060 card is not supported

Windows

dj_paige

Legend

Why do you say it is not supported?

S

Stellar_Wonder1549Author

Participant

S

Stellar_Wonder1549Author

Participant

A

AxelMatt

Community Expert

Do you hane installed the latest Studio version of the graphic driver.

NVIDIA Studio Driver 591.74 | Windows 11

If thisdoesn't help try a clean reinstallation of the driver. First unisntall the old driver by using the DDU tool.

Display Driver Uninstaller (DDU) 18.1.4.0 Download | TechPowerUp

Then reinstall the NVidia driver.

Check if you have buldin a CPU with an internal graphic processor. If yes, try to disable the processor internal graphic card. This internal GPU can sometimes caused several issues. Open the Windows Device Manager, right-click the card's name and choose Disable.

See here: Troubleshoot GPU issues | Lightroom Classic and check each step.

If this all doesn't help, provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

S

Stellar_Wonder1549Author

Participant

I installed latest driver, uninstalled and reinstalled both Graphics card and Lightroom Clasic. No joy yet

S

Stellar_Wonder1549Author

Participant

Lightroom Classic version: 15.1 [ 202512101606-1bb801a8 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.26200
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 2.4GHz
SqLite Version: 3.36.0
Adobe GSDK Version: 1.4.0.171

CPU Utilisation: 0.0%
Power Source: Plugged In
Built-in memory: 65138.7 MB
Dedicated GPU memory used by Lightroom: 0.0MB / 0.0MB (0%)
Real memory available to Lightroom: 65138.7 MB
Real memory used by Lightroom: 4515.6 MB (6.9%)
Virtual memory used by Lightroom: 5767.9 MB
GDI objects count: 919
USER objects count: 2607
Process handles count: 2384
Memory cache size: 3819.9MB
Internal Camera Raw version: 18.1 [ 2420 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1609MB / 32569MB (4%)
Camera Raw real memory: 2000MB / 65138MB (3%)

Cache1:
Final1- RAM:272.0MB, VRAM:0.0MB, B84A4107.CR3
Final2- RAM:308.0MB, VRAM:0.0MB, B84A4109.CR3
Final3- RAM:318.0MB, VRAM:0.0MB, B84A4108.CR3
NT- RAM:898.0MB, VRAM:0.0MB, Combined:898.0MB

Cache2:
m:3819.9MB, n:566.6MB

U-main: 95.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

Init State: GPU Unsupported
User Preference: Auto
Enable HDR in Library: OFF
GPU for Preview Generation: Off (S0_0)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\mjaam\OneDrive\Pictures\Lightroom\20261Lightroom Catalog\20261Lightroom Catalog.lrcat
Settings Folder: C:\Users\mjaam\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) DxO PureRAW 3
3) DxO PureRAW 3 Importer
4) Flickr
5) Topaz Photo (Studio)

Config.lua flags:

Adapter #1: Vendor : 10de
Device : 2d59
Subsystem : 3da81043
Revision : a1
Video Memory : 7899
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: System Default - Speakers (2- Realtek(R) Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x26
Direct2DEnabled: true
Direct2DPresent: true
GPUDeviceEnabled: false
OGLEnabled: false

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