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Participant
July 3, 2024
Question

Green and blue stripes - error?

  • July 3, 2024
  • 2 replies
  • 416 views

Hi, 

 

Anyone know what causes this? In Library all is normal, when I switch to devellop these lines and scratches show up. Tried closing the application, the computer, re-importing the files but same thing keeps happening.

 

 

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2 replies

Community Expert
July 3, 2024

Try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If this doesn't help we need more informations about your environment as @dj_paige wrote. 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
dj_paige
Legend
July 3, 2024

Many reports about this happening when you have an AMD GPU. What GPU (make and model) are you using?

 

Please see this thread for suggestions: https://community.adobe.com/t5/lightroom-classic-discussions/gpu-problems-on-lightroom-with-the-new-macos-sonoma-14/m-p/14468355


There are other threads dealing with this problem as well. I suggest you search for them.