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Participant
May 8, 2024
Question

Hang on import

  • May 8, 2024
  • 2 replies
  • 821 views

There are previous posts from a few years ago. But never seemed to have been resolved. I'm trying to import 20 photos and it keps hanging trying to ask if i want to quite or wait. its 10 minutues between each refresh where i get a chance at 1 click. Its a joke!!

I've tried disabling rtx card.tried using card reader, direct from camera all of the solutions that are avialble to try on the internet but I don't knwo what happened as it used to be a breeze working with it. Anyone help at all?!

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2 replies

GoldingD
Legend
May 8, 2024

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

dj_paige
Legend
May 8, 2024

Try deleting your preference file (or moving it to somewhere else in case this doesn't work). https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

Participant
May 8, 2024

cheers, but didn't help