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Prescott Dale
Prescott Dale
Inspiring
February 10, 2026
Question

HAVING AN LRCAT PROBLEM. I CANNOT BACKUP MY CATALOG.

  • February 10, 2026
  • 2 replies
  • 103 views

Here is a screen shot of my Catalog under pictures:  Please help,  Thanks,   Dale

 

    2 replies

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    February 10, 2026

    That screenshot isn’t very helpful. What we need to know is what exactly happens when you try to backup your catalog. There is a known issue where all of a sudden the backup process gives an error saying there isn’t enough space for the backup, or there are permissions problems. This is a bogus error message, the real problem is catalog corruption. If that is your issue as well, then we can help you solve it, but we need to know before giving you advice that could be wrong for your situation.

    -- Johan W. Elzenga
    Prescott Dale
    Prescott DaleAuthor
    Inspiring
    February 11, 2026

    Thank you Johan for chiming in on my Catalog problem.  The most helpful was a post a while ago about a similar problem.  That individual got an Adobe Agent to come on line and fixed the problem.  That is what I did also.  I should add that the first helper was AI and it was not helpful at all.  I just kept asking for Agent over and over until an actual person answered.  His/her name was Peety and Peety took charge of my screen and fixed problem rather quickly.

     

    Take Care and Stay Safe,     Dale

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    February 10, 2026

    What happens when you try?

    Do you see any error messages?

    Things I see in your screen-clip:

    1. There is a backup folder. Is that the folder you have chosen where the Exit Backup dialog is pointing? (You should be using another physical drive for backups. Is ‘another’ drive plugged and writable?)
    2. You have two catalogs. {Lightroom Catalog-v13-5.lrcat} is most likely your master catalog you are using.
    3. There are two  .LOCK files existing.  If your catalog is currently ‘open’ you would expect to see a .LOCK file. If Lr-Classic is shut down: Delete these .LOCK files (They will stop a catalog from opening.)

       
    Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
    Prescott Dale
    Prescott DaleAuthor
    Inspiring
    February 11, 2026

    Thanks Rob for offering your assistance.

      The most helpful was a post about a similar problem posted a while ago.  That individual got an Adobe Agent to come on line and fixed the problem.  That is what I did also.  I should add that the first helper was AI and it was not helpful at all.  I just kept asking for Agent over and over until an actual person answered.  His/her name was Peety and Peety took charge of my screen and fixed problem rather quickly.

     

    Take Care and Stay Safe,     Dale

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