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Helder24197172ub8f
Participant
May 26, 2024
Question

having problems after upgrading lrc v11 to v13

  • May 26, 2024
  • 1 reply
  • 330 views

Hi, I need your help. I Upgraded lrc from v 11 to v13.2, and went to v13.3. Since v13.2, it became unusably slow, changing sliders, brush masking, undo und redo, just everything I do takes too long to be apllied. Also, when intruducing keywords, it just tapes the first letter, applies it as a keyword and the rest of the letters it applies the respective shortcut. As I couldn't work this way, I tried to reinstal an older version, but v11 wasn't available anymore so I installed v12. But there's another problem, the smart previews are all gone (the catalog file, previews and every file next to the the catalog turned gray in the folder on my computer), every  photo takes too long to load, and the first letter issue persists. I'm running a 2015 macbook pro retina with os 12.7.1. Don't understand much of computer specs but it seems I'm inside the recommended requirements. I really need lightroom working and don't need what its there from v11 forward, so I would be very happy to comeback to the v11 with everything normal as it was. Any help appreciated, thanks

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1 reply

dj_paige
dj_paige
Legend
May 26, 2024

Can you please show us your hardware according to Help->System Info. Copy and paste the info down to and including the GPU information. It's entirely possible that your 2015 macbook pro isn't powerful enough to handle the newest LrC, but we'll know for sure when you provide the system information.

    H
    Helder24197172ub8fAuthor
    Participant
    May 28, 2024

    Thanks for your reply @dj_paige I also want to make an update in my situation. The first v12 i tried to install was the latest available, I 12.5.1 I think. Now I returned back even further to the v12.0, as I was desperate to work, and it seems that, aside from the crop tool after a few edits, witch becames slow, its now workable and gone with the first letter on keywords issue (I don't know but it doesn't seem much to do with the power of the computer?). The thing is, when I came back to the v12, and now even if I go again to v13 (wich I tried), all my smart previews and black flags are gone, have the metadata conflict exclamation point on all my edited photos, and every of them is grayed out and takes a lot of time to load. When I updated for the v 13, nothing of this happened, just the unusable slowness and the thing with keywords.

    Now its the system info(hope its not a problem it beeing in portuguese), its from the v12.0 wich is the one I have installed right now, and thanks once again for your time.

     

    Versão do Lightroom Classic: 12.0 [ 202210031128-9cb7185d ]
    Licenciar: Creative Cloud
    Configuração de idioma: pt-PT
    Sistema operacional: Mac OS 12
    Versão: 12.7.1 [21G920]
    Arquitetura do aplicativo: x64
    Contagem de processadores lógicos: 8
    Velocidade do processador: 2,2GHz
    Versão do SqLite: 3.36.0
    Memória interna: 16 384,0 MB
    Memória real disponível para o Lightroom: 16 384,0 MB
    Memória real usada pelo Lightroom: 2143,0 MB (13,0%)
    Memória virtual usada pelo Lightroom: 41 171,9 MB
    Tamanho do cache de memória: 0,0MB
    Versão interna no Camera Raw: 15.0 [ 1261 ]
    Contagem máxima de encadeamentos usados pelo Camera Raw: 5
    Otimização do Camera Raw SIMD: SSE2,AVX,AVX2
    Memória virtual do Camera Raw: 0MB / 8191MB (0%)
    Memória real do Camera Raw: 1MB / 16384MB (0%)
    Tamanho de visualização padrão: 2880 pixels
    Exibições: 1) 2880x1800

    Informações sobre processador gráfico:
    Metal: Intel Iris Pro Graphics
    Estágio inicial: GPU para exibição suportada por padrão
    Preferência do usuário: Automático

    dj_paige
    dj_paige
    Legend
    May 28, 2024

    Old graphics cards have been the cause of many people's slowness. Your 2015 Macbook Pro just doesn't have enough power in the GPU to run LrC 13 because of the enhancements in the software to use the GPU for more and more things.

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