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Jimmiehooshack
Jimmiehooshack
Participant
November 28, 2018
Question

Having trouble opening a Catalog that has been exported for editing and returned

  • November 28, 2018
  • 2 replies
  • 415 views

Hello.

I colleague of mine had exported a wedding catalog for me to cull and edit (original catalog created on PC, I have Macbook Pro).   The original negatives were not sent.  I edited the images with minor adjustments and ratings, then exported it back to them.    They imported the catalog back and can see all of the thumbnails and Edits/History but are now having trouble locating the files.   Any suggestions as to why they are having trouble?     Could this be a file location issue, even though the original files have not moved?      Please Help!     

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2 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
November 28, 2018

The original negatives were not sent.

So I assume you were provided with Smart Previews to allow you to edit.

then exported it back to them.

Can you clarify your steps?

If you did "Export as a Catalog", this step (Export) is not required.

You should have simply returned the Catalog you were sent and edited. (Smart Previews not needed, only the catalog need be returned)

Your client would Import the catalog you returned to merge your edits into their catalog..

And if the Client's original image files were in their same folder location, they should be re-linked.

I suspect that your "Export as a Catalog" has somehow linked the photos in the Catalog to the Smart Previews location in your computer, and not your Client's computer..??

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .
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