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jodim72496004
Participant
September 4, 2021
Question

Help I can not open Lightroom.

  • September 4, 2021
  • 3 replies
  • 111 views

Would really appreciate some help.  Can not open Lightroom.

 

Error message says: Unexpected error opening catalog.  Already deleted lock file and didn't work.

This topic has been closed for replies.

3 replies

GoldingD
Legend
September 4, 2021

As your current catalog might not open, you may need to create a new catalog or use a different catalog, in order to click on Help in LrC.

 

To do that, hold down the CNTRL key (Windows) or OPT key (MAC) when starting LrC. An dialog screen will appear. Select appropriate selection.

 

johnrellis
Legend
September 4, 2021

Also, do the menu command Help > System Info and copy/paste here the first ten lines.

johnrellis
Legend
September 4, 2021

Please post a full-resolution screenshot of the entire error message.