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DClark064
Inspiring
May 18, 2024
Question

HEVC Video

  • May 18, 2024
  • 1 reply
  • 1714 views

The Adobe support web site states the LrC 9.3 and later support HEVC video.  I am shooting HEVC video with my Sony A1.  The files play well on the VLC media player.  In LrC v13.2 which I am using the video shows still frames in the video clips if I drag the small button but if I click the play arrowhead it shows a bizzare greenish mess. 

 

Here is the file info from Sony Catalyst Browse (with incidently plays the video without any issues):

 

I thought I might need the addional codecs that Microsoft sells, but the Microsoft site says they are already installed.  Here is a list of the video codecs on my system:

I find it strange that other apps play the videos without issue, but LR fails.

Any suggestions??

 

System info:

Edition Windows 10 Home
Version 22H2
Installed on ‎9/‎30/‎2021
OS build 19045.4412
Experience Windows Feature Experience Pack 1000.19056.1000.0

 

I have an Nvidia 3090 with 24GB of memory with the latest Studio driver.

 

This topic has been closed for replies.

1 reply

johnrellis
Legend
May 18, 2024

Upload a sample problem video to Dropbox, Google Drive, or similar and post the sharing link here. We can see if the issue occurs on other LR installations or is specific to your installation.

DClark064
DClark064Author
Inspiring
May 20, 2024

Here is a dropbox link to a MP4 video file that does not playback properly:

https://www.dropbox.com/s/wcq43m2dklnhtx1/240517_140105_0866_Unknown.MP4?dl=0 

 

This link has been disabled, see reply below.

johnrellis
Legend
May 20, 2024

Unfortunately, something's going wrong with that link:

 

I tried two different computers, two different networks, three browsers :-<