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Tommy Engman
Participating Frequently
April 2, 2019
Answered

How to change email language for communications from Adobe?

  • April 2, 2019
  • 2 replies
  • 3384 views

Jag får mina mejl från Adobe/Lightroom på franska.  Jag vistas visserligen i Frankrike under perioder men behärskar språket dåligt.  Hur ändrar man detta?

I get my emails from Adobe/ Lightroom in French. Although I am staying in France during periods, I speak the language poorly. How can I change the languish?

Thanks

Tommy

This topic has been closed for replies.
Correct answer simonsaith

Customers can set up their language preference about Adobe email communication in their Adobe account.

Steps to set your language preference:

  1. Log into Adobe.com account
  2. Click on Communication tab (at the top of the window)

You can select your primary and secondary email language. Please give this a try and see if it helps.

2 replies

S
Adobe Employee
simonsaithCorrect answer
Adobe Employee
April 2, 2019

Customers can set up their language preference about Adobe email communication in their Adobe account.

Steps to set your language preference:

  1. Log into Adobe.com account
  2. Click on Communication tab (at the top of the window)

You can select your primary and secondary email language. Please give this a try and see if it helps.

    S
    Adobe Employee
    simonsaith
    Adobe Employee
    April 3, 2019

    To further troubleshoot this, could you share a screenshot of a snippet of the email that you received? Thanks.

    Tony_See
    Tony_See
    Inspiring
    April 2, 2019

    This might not be the right forum for this question.

    Please repost to Forums en français

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    April 2, 2019

    This might not be the right forum for this question.

    Please repost to Forums en français

    That doesn't sound logical, because the OP speaks French poorly and wants to receive emails in his native language (or English?) rather than in French. I don't know how the language of emails from Adobe is chosen. Maybe it's the email address you use (if it ends on .fr you will receive promotional emails in French)?

    -- Johan W. Elzenga
    T
    Tommy EngmanAuthor
    Participating Frequently
    April 2, 2019

    Thanks

    Its an hotmail.com adress. 

    Regards

    Tommy

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