Participant

Answered

How to update lightroom 5 to version 5.7

Forum|Forum|7 years ago
April 5, 2018
6 replies
38069 views

Hello, I have an Adobe ID account and I registered my LIGHTROOM 5 product with the key. (I bought in 2013 the license LR 5, software to install with the CD). Today when I am looking to update LR to version 5.7 I always arrive on the free one month trial page of adobe tracking. How to update in my case? Also I can not find the mail to contact the support? Thank you for your help.

Sincerely

This topic has been closed for replies.

Correct answer Ian Lyons

Hopefully, this page will get you what you're looking for Update information for older versions of Adobe Photoshop Lightroom

The legacy apps are listed at the bottom of the page.

G

güntherw9104817

Participant

To Adobe Nov. 2021!

Do the people in charge at Adobe actually know what they are doing here, in my opinion, contrary to European law. They refuse that an even if already an older purchasable in the store in my case "PS Lightroom 5" that had a lot of bugs can no longer be updated to the update 5.7.1.
This is theft. I will exhaust all legal possibilities to help thousands and thousands of Adobe users who use such older programs of the Adobe range to your right. Especially in Corona times not everyone can afford a subscription, sometimes at much higher prices.
Since nothing will change in the profit-oriented policy of Adobe anyway, I will turn my back on this company.
With unfriendly greetings

Günther Wansch

dj_paige

Legend

@güntherw9104817

Do the people in charge at Adobe ...

We are not Adobe in this forum. We are other Lightroom Classic users who can't answer your questions. You should contact Adobe directly. This forum is not the way to do this.

photomuck

Participant

The referenced page in this post and in downstream replies no longer has any download links. It shows that the latest version for Lightroom 5 is 5.7.1 but provides no means to get it. The instructions are for the in-product update, which as stated in the original post, only knows about CC downloads and updates. There is no mention of Lightroom at all in the end-of-life products table here: https://helpx.adobe.com/support/programs/eol-matrix.html so not sure what is going on.

Rob_Cullen

Community Expert

Things change! Adobe no longer has download links for v5.7.1

If you registered v5 with your Account at Adobe, there may be a way to access a download from your account.

Instead, try this download link under - Adobe Lightroom 5 Direct Download Links

v5.7 Download?

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

E

erniet93739531

Participant

i canot find my activation code/Key can you help please

dj_paige

Legend

We don't have your serial number. When you purchased Lightroom, Adobe should have sent you an e-mail with the serial number, you need to search your old-emails for any e-mail from Adobe. If you bought Lightroom from somewhere else, the serial number will be on or in the box.

K

karenb89930436

Participating Frequently

This only lists the latest. I have LR5 and the update download 5.7.1 but it doesn't work on my MacBook Pro running Mojave. Any help?

dj_paige

Legend

Please explain "doesn't work" in a lot more detail.

K

karenb89930436

Participating Frequently

When I install 5.7.1 -- received the link after much of a headache with chat support who told me it might not work and he was right in that. I get Lightroom 5 Error code 213:10. I've done searches on that and have tried to follow how to fix but it doesn't work.

AxelMatt

Community Expert

Here you'll find the appropriate installation files for Lightroom 5.7.1: Download Photoshop Lightroom

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo