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Participant
August 29, 2024
Question

How to view RAW images in lightroom 3

  • August 29, 2024
  • 1 reply
  • 773 views

I own lightroom 3. It used to work well and view and edit all of my pictures without a problem. However, we recently got a new computer. When I loaded lightroom onto the new computer the program will not view the RAW images from my Canon 7D camera. Is there a plug in I need to download or is there an option like that that will allow lightroom to view my RAW images?

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1 reply

Per Berntsen
Community Expert
Community Expert
August 29, 2024

The Canon 7D requires LR version 2.6 or later so LR 3 shoud work fine.

Please describe in detail what "will not view" means.

dawneerayAuthor
Participant
August 30, 2024
Hello, thanks for your reply to my question.
When I try to import my pictures it says "preview available for this file"
on the images and then says "the files are from a camera which is not
recognized by the raw format supported in lightroom."
It asks me to check for updates, but then I am not able to check for
updates on my computer. Any suggestions? Is there a plug in of some sort
I can download?

Thank you for your help,
Dawnee
Per Berntsen
Community Expert
Community Expert
August 31, 2024

First of all, let's establish exactly what version you are running.

Go to Help > About Lightroom (it might say About Adobe Photoshop Lightroom) to verify.

Also, please confirm if your camera is a 7D, or a 7D Mark II, which requires Lightroom version 5.7.