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oksanab18960512
Participant
March 17, 2022
Answered

I am from Ukraine..about using product

  • March 17, 2022
  • 5 replies
  • 539 views

Hello! I have read that users from Ukraine can use product for few months without payment , please an you help how it works?

This topic has been closed for replies.
Correct answer Abambo

Hi Oksana,

 

I hope that you are well and that you have solved your problem by now. If not, please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

5 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 2, 2022

Hi Oksana,

 

I hope that you are well and that you have solved your problem by now. If not, please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
Todd Shaner
Legend
March 18, 2022

Please see the below article concerning using Creative Cloud apps without an internet connection:

 

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

 

Inspiring
March 18, 2022

I only know about this 7 day  free trial link 

Randy Hufford
Community Expert
Community Expert
March 17, 2022

Are you talking about using program without a internet connection?

dj_paige
Legend
March 17, 2022

You need to contact Adobe, not this forum, because we are not Adobe in this forum, we are just Lightroom Classic users, we can't grant you free usage of the software, even if we wanted to.

 

Out of curiosity: Where did you read this? I am not aware of any such offer. Please provide the exact link.