Skip to main content
Inspiring
October 2, 2026
Question

I am trying to open a bug ticket but the site when it tells me to hit continue to provide more information I get a blank screen. I tried both Safar and Edge browsers.

  • October 2, 2026
  • 1 reply
  • 9 views

I want to opem this as a bug but unlike posting a question when I am prompted to click continue to provide more details I get a blank page independent of what browser I am using. 

Here is my bug discrption. Can anyone help me create this as a bug?

 

Using latest version of Lightroom Classic on Mac running macOS Tahoe Version 26.6.2. The profile browser (in grid mode) displays only a subset of the profiles that are part of the profile. If I expand the width of the browser I can get to a point where all profiles of a profile group are displayed but the view is messed up. Generally, it will show 3 thumbnails in a row with the last one only partially visible. If I chose this third thumbnail the row is then moved all the way to the righty so much that I can no longer see many of the profile names. I did a reset preferences of LR but the problem persists.

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    October 2, 2026

    Hi ​@nabile59528865 

     

    Thanks for reaching out. I’m sorry about this experience. I can convert this ticket to a bug at any time. Before we do that, let’s try to understand the issue a little better. Could you please share a few more details?

    • A screenshot or a short screen recording showing the issue.

    • Did this issue start occurring after the recent update?

     

    This information will help us investigate the issue further and determine the appropriate next steps.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe