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Participant
June 21, 2025
Answered

I can not import new pics with lightroom classic?

  • June 21, 2025
  • 3 replies
  • 678 views

after buying new microsoft surface pro 11 and installing lightroom classic i am not aible to import pics?

I have to newest firmware on the nikon z8,lightroom is up to date.

Older pics from a nikon d7000 i could import...

I did copy the pics on the surface,that works.Lightroom sees all the miniatures but when i try to import ut is showing me does not recognize files...

Correct answer GoldingD
quote

after buying new microsoft surface pro 11


By @guido_2967

 

I take it that your CPU is a Snapdragon, not Intel??

I do not know for a fact if Adobe has gotten around to supporting Snapdragon yet. In the past, they had not, and members are having huge issues.

 

Perhaps other, more knowledgeable members, perhaps with Snapdragon, can reply.

 

and see: https://community.adobe.com/t5/lightroom-classic-ideas/p-native-support-for-wos-copilot-arm-devices/idc-p/15383128/page/7#M24443

3 replies

GoldingD
GoldingDCorrect answer
Legend
June 22, 2025
quote

after buying new microsoft surface pro 11


By @guido_2967

 

I take it that your CPU is a Snapdragon, not Intel??

I do not know for a fact if Adobe has gotten around to supporting Snapdragon yet. In the past, they had not, and members are having huge issues.

 

Perhaps other, more knowledgeable members, perhaps with Snapdragon, can reply.

 

and see: https://community.adobe.com/t5/lightroom-classic-ideas/p-native-support-for-wos-copilot-arm-devices/idc-p/15383128/page/7#M24443

MassC
Legend
August 27, 2025

@GoldingD I think you're right, so I'm marking this answer correct based on our assumptions using the information shared. 

https://www.microsoft.com/en-in/surface/devices/surface-pro-11th-edition#tech-specs-uidee13

Participant
June 22, 2025
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Participant
June 22, 2025
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Participant
June 22, 2025
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dj_paige
Legend
June 22, 2025

If there is an error message, please quote the exact unedited complete word-for-word error message.

 

Please show us a screen capture of the entire Import dialog box. Please use the "Insert Photos" icon to include your screen capture in your reply. Do NOT attach files.