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chelag68481487
chelag68481487
Participant
November 11, 2019
Question

I can't access my documents in Lightroom Classic - macOS {Thread renamed by moderator}

  • November 11, 2019
  • 4 replies
  • 270 views

I updated my Lightroom Classic for the latest version and as soon as I launched it, it asked me if I wanted to allow Lightroom to access my documents and I accidentally clicked no and now I can't access my documents, I uninstalled and installed the program, changed the permission of my folders on my mac, I restarted the mac as well and nothing is working. ughhhhh.

Any help? 

Thanks.

 

{Thread renamed by moderator}

This topic has been closed for replies.

4 replies

GoldingD
GoldingD
Legend
July 27, 2020

Did that help?

 

GoldingD
GoldingD
Legend
November 12, 2019

And, on your MAC, bring up System Preferences, select Security and Privacy, select the Privact tab, scroll down to Files and Folders. Make sure Lightroom Classic, and Photoshop while you are at it, can access all folders alll files

    E
    Emily27935335q9sr
    Participant
    January 14, 2023

    My issue is that my privacy section does not look like this with LR and PS apps listed this way. to give me all the options to click to give access! 😞 not sure how to make it look like this

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    January 14, 2023

    That's what happens if you post in a two years old thread. This screenshot is from an older version of MacOS. I assume you use MacOS Ventura, and that looks different, but the functionality is still the same. I can't post a screenshot because I type this on my iPad, but it should still be possible to use these instructions: 

    https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

     

     

    -- Johan W. Elzenga
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    November 11, 2019

    Are you using MacOS Catalina perhaps? https://www.howtogeek.com/443611/how-macos-catalinas-new-security-features-work/

    -- Johan W. Elzenga
      Sahil.Chawla
      Adobe Employee
      Sahil.Chawla
      Adobe Employee
      November 11, 2019

      Hi there,


      That does not sound good, could you please use the Creative Cloud Cleaner Tool to completely remove Lightroom Classic and then reinstall it via the Creative Cloud app and check if the issue persists? https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

       

      Note: Make sure that you only remove Lightroom Classic.

       

      Regards,
      Sahil

       

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