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MsEfbomb
Participant
June 3, 2026
Question

I cannot open my Lightroom Classic-it is updated & my plan is paid up to date.

  • June 3, 2026
  • 2 replies
  • 35 views

I just cannot open it. I get the spinning wheel when I click to open, but the wheel disappears & never opens. 

    2 replies

    Community Expert
    June 4, 2026

    @MsEfbomb ​@windrush123 Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball.

    Which version of Lightroom do you use?

    Which operating system do you use?

    What has been changed on your system before the issue occur?

    Do you have restart (cold boot) your system?

    Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. In case of you’ve buildin a NVidia graphic card make also sure that you have installed the Studio version and not the Game Ready version of your NVidia driver.

     

    First try to reset the preferences:  How to reset Lightroom Classic preferences (adobe.com)

    It's recommended to backup your preferences before you reset the preferences to the default settings: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    Participant
    June 3, 2026

    Same here for last 24 hours. Have tried a clean install but still not working. Watching