Skip to main content
Participant
February 26, 2025
Question

i cant make a export.

  • February 26, 2025
  • 2 replies
  • 125 views

I cant make a export of my photo's. The app wil crashed en do nothing. What is the problem? I starts after the new update.

2 replies

AxelMatt
Community Expert
Community Expert
February 26, 2025

Try first a reset of Lightroom's preferences to the default settings:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help try to switch off the GPU support from the Lightroom preferences, because GPU is also used for export. and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

 

If this also doesn't help check if your system is up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver? If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
dj_paige
Legend
February 26, 2025

What app are you using? What version NUMBER?

 

What operating system? What version NUMBER?