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Participant
January 17, 2024
Answered

i don´t no copy setting photo / create new presets

  • January 17, 2024
  • 3 replies
  • 201 views

when i click on copy setting or create new presets my lightroom crash , please help i try re-instal app. but no fix. 

This topic has been closed for replies.
Correct answer GoldingD

Lat one.

 

And have you considered resetting the preferences file. Their are a couple of older postings like yours that a member recommended resetting the preference file, and that worked.

 

Carefully read:

 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

3 replies

GoldingD
GoldingDCorrect answer
Legend
January 17, 2024

Lat one.

 

And have you considered resetting the preferences file. Their are a couple of older postings like yours that a member recommended resetting the preference file, and that worked.

 

Carefully read:

 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

Participant
January 18, 2024

thanks you, i reset my preferences and workin! 

 

GoldingD
Legend
January 17, 2024

Did you receive a crash report?

Did you send the crash report to Adobe?

In the Windows Event Viewer, do you have a event that might relate?

GoldingD
Legend
January 17, 2024

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.