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Participant
December 9, 2024
Question

I have a new problem with the zoom tool in Lightroom.

  • December 9, 2024
  • 4 replies
  • 257 views

Yesterday I opened Lightroom Classic and found that the zoom tool was producing a pixelated image even on images that I know are very sharp. Single click on the image as normal.

    This topic has been closed for replies.

    4 replies

    Per Berntsen
    Community Expert
    Community Expert
    December 9, 2024

    Looks like you're viewing at 200%.

    Use 100% to evaluate image quality.

     

    AxelMatt
    Community Expert
    Community Expert
    December 9, 2024

    The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

    https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

     

    If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

     

    Another step is to try to reset the Lightroom preferences.

    https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

    It's recommended to backup your preferences before you reset the preferences to the default settings:

    https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

     

    If this doesn't help we need more informations about your environment. Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

    Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

     

     

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    kglad
    Community Expert
    Community Expert
    December 9, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    colftclAuthor
    Participant
    December 9, 2024

    Here is another image, same problem.