Skip to main content
Matubi
Participant
May 19, 2026
Question

I have resubcribed my lightroom in apple subscription, money was deducted frm my account but my lightroom wont let me have the premium,

  • May 19, 2026
  • 2 replies
  • 33 views

 

    2 replies

    jayheifetz
    Participant
    May 21, 2026

    In some situations, you may have two Adobe subscriptions, both of which may open, but only one of which will have your active applications. Try shutting down Lightroom and re-opening with your other presence. BTW, this may work on your desktop and not your portable versions.

    JohanElzenga
    Community Expert
    Community Expert
    May 19, 2026

    As far as I can tell, your screenshots were taken on an iPad, not an iPhone. “Lightroom Photo & Video Editor” is the iPhone version of Lightroom Mobile, not the iPad version. I wonder if that may have something to do with this.

     

    By the way: this is the Lightroom Classic forum, so your post will be moved to the correct forum at some point.

    -- Johan W. Elzenga