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bobk82106442
Participant
January 4, 2023
Question

I have Windows 11 and CC 12.01. Worked fine now I cannot import images or save a backup.

  • January 4, 2023
  • 1 reply
  • 195 views

I have Windows 11 and CC 12.01. Worked fine now I cannot import images or save a backup.  I am using Dropbox Online/Offline as the location of the Catalog.  The issue started on 1/2/2023.  Should I roll back to 12.0?

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1 reply

dj_paige
Legend
January 4, 2023

Do you mean Lightroom Classic 12.1?

 

Generally, it is not a good idea to put the LrC catalog in a Dropbox folder, as this often leads to catalog corruption.

 

What happens when you cannot import? What do you see on your screen? Describe in detail. If there is an error message, please quote the exact complete unedited error message.

 

What happens when you cannot create a backup? What do you see on your screen? Describe in detail. If there is an error message, please quote the exact complete unedited error message.

bobk82106442
Participant
January 4, 2023

dj_page,

 

It looks like I fixed my import problem by changing permissions to full.  Not sure what that would have changed by itself but seems to be working now.

Here is the storage left on the drive:

 

 

Here is the properties for Icat.  Should have enough space for a Backup, I would think.

 

 

dj_paige
Legend
January 4, 2023

Conflicted copy is a DropBox thing. I don't know the reason why this happens, but I'm sure someone does. Again, it is not a good idea to keep catalogs in a DropBox folder.