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ANSW
Participant
December 28, 2017
Answered

I keep getting the message "The files cannot be opened by Lightroom. (274)"

  • December 28, 2017
  • 2 replies
  • 827 views

I can upload photos from my other Canon cameras but haven't had any luck with my new EOS M6. I keep getting the message  "The files cannot be opened by Lightroom. (274)"

My Lightroom version is 2015.7, Camera Raw 9.7. Can anyone shed a light, please?

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Correct answer 99jon

You need to update Lightroom. Launch Creative cloud and go to the Apps tab. You should be able to install Lightroom Classic which is the current version.

2 replies

99jon
99jonCorrect answer
Legend
December 28, 2017

You need to update Lightroom. Launch Creative cloud and go to the Apps tab. You should be able to install Lightroom Classic which is the current version.

ANSW
ANSWAuthor
Participant
December 28, 2017

Both RAW and jpg cannot be uploaded.