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Participant
July 5, 2026
質問

I purchased LR some years ago & want to download it again on my new computer

I lost my serial number and I don’t know where to download it again on my MacBook Pro.

Can someone help me out?  TIA

    返信数 2

    dj_paige
    Legend
    July 5, 2026

    If you registered with Adobe (or purchased from Adobe) then they will have your serial number at account.adobe.com, sign in with the e-mail you used when you made the purchase, then click on View Billing History, then click on Products, you will see your serial numbers. Again, this assumes the IF at the start of that sentence is correct. When I do this, I see my Lr 2 serial number (and Lr 3 and Lr 4 and Lr 5 and Lr 6 serial numbers).

     

    If you don’t see your serial number there, then the only other way to retrieve your serial number is if the computer that you used to run Lr is still available.

     

    I agree with ​@Jim Wilde that there is little chance that you will find a download file for Lr 1 or Lr 2, and virtually zero chance that it will run on Tahoe.


    ADVICE: from now on, no exceptions, you need to mark down all of your serial numbers (not just Lr) in a text file that is shared to the cloud, so you can always find your serial numbers if you need them.

     

    Participant
    July 5, 2026

    Thank you both.  Since there is no chance to run on my current computer.  Also I couldn’t find my serial number on billing history, I could’ve bought it from somewhere else and I didn’t register with Adobe.

    Well thanks again for your kind help.  I think it is an end of story here...

    Jim Wilde
    Community Expert
    Community Expert
    July 5, 2026

    What are you looking to download, the serial number or the Lightroom application itself? If it’s just the serial number have you checked your Adobe Account online to see if you registered the serial number there?

    If it’s a download of the Lightroom application that you’re looking for, using a serial number means that the version of Lightroom that you are looking for is between Lightroom 1 and 6 (after LR6 the application name became Lightroom Classic in 2017 and can only be used with a subscription). The chances of you being able to locate a download of the correct version, and then successfully install it on a current MacOS operating system are almost non-existent. Can you recall which version of Lightroom you purchased, and can you tell us what operating system version you are running on your MBP.

    Participant
    July 5, 2026

    First of all thank you Jim for replying my post.  I looked everywhere on my “H” account I couldn’t find the serial number.  I roughly purchased LR release either 1 or 2 I guess.  I wouldn’t know if it will still work on my Mac.  Back then I think the architecture was Intel but now it’s M4.

    To summarise my question would be 1. how do I find the old serial number?  2. will it work on M4?

    Thank you for your kind reply.  Happy 4th July if you are an American!!