I teach digital photography at a University. Some students work on Macs, some on Windows. There were issues copying or adding images upon import
We are working in LR Classic. Students were working on drives that were formatted to match their OS–Mac Extended Journaled for those on Macs using spinning drives, APFS for those on Macs using solid state external drives, and NTFS for those working on Windows.
Many students were not able to copy or move files into their LR catalog upon import on both Macs and Windows–the external hard drive was not available–and showed up as red with a warning. Many of the students were not working with card readers.
The workaround we came up with was moving the photos into the desired destination folder in the finder, and then trying to import by using the “add” function. However, for several students, the “add or move” function wasn’t available and only the “copy as a dng” or “copy” were, but not to the external drive. It worked later for some of the students, I don’t know if they restarted the program or not, but this was an issue for students using both Mac and PCs. It was a full class and I was often at another student’s computer when they did it.
What’s going on? I would contact Adobe tech support, but because it’s an institutional license, that isn’t available to me–I have to go through numerous hoops to get to the University’s admin, but the students need an answer sooner rather than later.
AdChoices