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Nigel_O
Participating Frequently
October 3, 2024
Answered

I want to transfer LR6 from an old laptop to a new one - how?

  • October 3, 2024
  • 2 replies
  • 1298 views

My (very) old laptop is on its last legs, so I've taken the plunge and bought myself a shiny new i7 ThinkPad.

 

I've managed to re-install all my apps apart from Lightroom. I have the original installation CD and the product is registered to my Adobe account.

 

However, Adobe doesn't provide any live download links and the new laptop (predictably) doesn't have an optical drive. I'm loathed to download links from obscure websites I've never seen before.

 

When I bought LR6, it was a one-off cost north of £100 for a 'lifetime' licence. I'm not inclined to start paying a monthly cost for something I've already bought a lifetime licence for.

 

The Adobe support chatbot was worse than useless - is there a real human that can help?

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2 replies

N
Nigel_OAuthor
Participating Frequently
October 4, 2024

So near, but so far....

 

On my old laptop, I replaced the CD drive with an extra HD. So - I re-fitted the old CD drive, then copied the contents of the CD to an external HD. I then accessed the image of the CD from the new laptop and installed LR6. I even had the 24-digit code to activate the product.

 

I was feeling REALLY smug, up to the point when I then launched the software. It asked me to sign in to my Adobe account, which I did, but then nothing happened.

 

My understanding is that Adobe have turned off the activation servers for LR6, so nobody on the planet will ever be able to re-install it again.

 

It feels to me like Adobe are failing their obligations here. they can't sell a 'lifetime licence' for a product and then decline to allow users to re-install it.

 

Do I have any recourse or ability to speak to someone at Adobe to get the app activated?

N
Nigel_OAuthor
Participating Frequently
October 4, 2024

PS - I don't mind that LR6 is unsupported - I'm not asking them to help me with the app. I work in software (SaaS, so no issue with legacy licencing) but I can't see how they can simply 'close the doors' on LR6 like this

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
October 3, 2024

You have several hurdles that may be higher than you can accomplish!

1) Lr6 has long past 'end of life' and is not supported by Adobe.

2) Download sites are no longer available, although some suggest a 'Wayback Archive' still has the 6.14 exe.

3) Lr6 has not been shown to be compatible with Windows-11

4) If you exceeded the two activations allowed you cannot activate a further installation without de-activating others.

5) And 4) is even doubtful if Activation as actually possible as Activation servers at Adobe have been permanently closed for Lightroom-6 installs. Some forum posts suggest an 'offline' procedure can work.

 

For the cost of two cafe coffees, or a hamburger, once a month you can have the fully compatible collection of photography apps for your shiny new Thinkpad.  You might be amazed by the improvements made in the latest v13.5 of Lightroom-Classic in the 'Photography Plan 20GB'.

@ BUY PHOTOGRAPHY PLANS

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
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