image info won't appear on screen

Why won't the image info appear on screen when I press the i key on Classic 13-3?

Thanks for helping.

John Chaille

Community Expert

Does it work any better if you use the commands on the View > Loupe Info submenu?

Or is it only a problem with the “I” keyboard shortcut?

Do other keyboard shortcuts work, like Command-I, or are they also blocked?

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