Images imported into Lightroom Classic are pixelated

Question

I'm using Lightroom Classic version 14.3.1. I'm on Windows 10, 64 bit. Whenever I import photos from my harddrive to Lightroom, they're significantly more pixelated and noisy than when I view them through the default Photos app on Windows. Lightroom still recognizes the correct dimensions for the photos, but whenever I export them the dimensions drop to 1365 x 2048. My .cr2 files are all between 20 to 25 megabytes but the exported ones are 3 or less. Even with photos I've already edited and exported at normal resolution, if I import those same files again the resolution drops when they're imported now. Anyone know how to fix this?

Diego33815653u8p0 · Accepted Answer

This is what it looked like when I tried to export them. I had a preset that I'd been using for pictures that I wanted to post on Facebook, but I didn't have that preset active when exporting. I deleted the preset and tried exporting again and they exported at the correct resolution. Not sure if it's a glitch or an error I made on my part, but the issue seems to be resolved now.

JohanElzenga · Answer

Lightroom still recognizes the correct dimensions for the photos, but whenever I export them the dimensions drop to 1365 x 2048. My .cr2 files are all between 20 to 25 megabytes but the exported ones are 3 or less.

By @Diego33815653u8p0

You set the dimensions in the export dialog, so show a screenshot of that dialog please.

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